Cancellation Pollicy
GK Tours and Travels values your time and flexibility. We recognize that plans may change, and our Cancellation Policy aims to make the process simple and transparent. Please review the guidelines below to understand the applicable cancellation terms, timelines, and refund procedures.
1. Customer Cancellation
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Local bookings: Free cancellation up to 4 hours before pickup
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Outstation/Airport: Free cancellation up to 12 hours before pickup
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Late cancellations may attract charges
2. No-Show Policy
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If the customer fails to report within 30 minutes of pickup time, it will be treated as a no-show
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No refund applicable
3. Modification Policy
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Booking changes are subject to availability
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Additional charges may apply
4. Company Cancellation
We may cancel bookings due to:
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Vehicle breakdown
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Driver unavailability
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Safety or operational issues
Alternative arrangements or refunds will be provided.
